Privacy Policy

Welcome to Digital Sun

The protection of your personal data and the transparency of its processing is a priority and constant objective for us and our corporate policies.

Below, we inform you of our Privacy Policy, which we have summarised by sections in order to make it easier to read and understand. Please read it carefully. If you do not agree with this policy, you should not use this website and its utilities.

 

Introduction

This document contains our Privacy Policy, drawn up in compliance with current legislation, in which we inform you of our general corporate policies on personal data protection, as well as our specific policies affecting users of our website (hereinafter the «website»), utilities and services, and this in relation to the personal data that may be processed or collected from them through or in connection with said website, utilities and services or in a related manner, so that users are aware of the same and determine, freely and voluntarily, whether they wish to use them and that their data may be processed in accordance with the purposes indicated.

The Privacy Policy shall apply to the processing of personal data of users of our website, utilities and services, including both the data provided directly by them, as well as those that may be collected automatically or that are provided by third parties during the use of this website and its utilities, provision of any information or service and/or in the development of any communication or relationship with us. Additional terms and conditions may also apply to your interaction with us, depending on the utilities and services you request and use from time to time.

The access, use and maintenance of our website, utilities and services entails the processing of personal information of its users in accordance with the purposes informed in this policy.

The browsing or use of our website, as well as its options, contents and functionalities, implies the user’s agreement with its terms and conditions and with our Privacy Policy. The provision of any required information implies acceptance of its treatment in a manner consistent with the purpose for which it was provided and your agreement with these conditions and policies. Likewise, the acceptance of our conditions and policies through any of the options provided implies full and unreserved acceptance of all its terms and conditions.

You should read our policy carefully to ensure that you understand it fully. We have tried to include in its wording all legally required aspects from a global and protectionist approach, although, given its length, in case you have any questions, you can contact us directly at the address we have enabled for this purpose: privacy@digitalsungames.com. If you do not agree with our policies and conditions, please leave this website and do not use it or its utilities.

 

Data controller

The owner of this web platform and responsible for the processing of your personal data during the navigation and use of this platform, its applications and services, or during the maintenance of any communication or relationship with us, is Wildframe Media, S.L. (Digital Sun), with NIF no. B98516321, postal address for notification purposes at calle Serpis, n.º 68 – Entresuelo 7, 46022 Valencia (Spain), and email privacy@digitalsungames.com. If you would like more information or to make any request or complaint regarding data protection, you can contact us at the e-mail address indicated, as we will inform you below.

 

Data processed

The data we process while browsing and using this website and any of its contents, utilities, services and options are the browsing data, as well as, where appropriate, your identification, corporate and contact data such as name, telephone number and email address in order to manage your requests for contact and information. In the event that you apply to join our team and attach your CV, the data processed will be those that you have included in it, which may include identification and contact data, academic and professional data.

The fields marked in forms with an asterisk (*) are compulsory and failure to complete them will make it impossible to deal with your request or application. The personal data you provide when filling in contact or access forms as a user that are identified as «obligatory» are necessary to respond to your request, provide information or content, and/or maintain contact, depending on their nature. The data you provide to subscribe to information, news or contact services will initially be limited to your name and email address. Similarly, for the maintenance of any communication or relationship with us we may process, together with your contact details, any additional information to which we have access or which you provide to us during the same.

We also inform you that we may process data about our website users and contacts through our interactions with them. The data we may collect about your interactions, usage, requests and experiences depends on the context of your interactions, the features you use, the data you provide and, where applicable, the choices you make, including managing preferences and settings.

The data processed may be collected: a) Directly from the user when they provide them to us within the framework of our website, utilities and services, either personally, by telephone or electronically, for example when they provide them when filling in a form, making a request or using certain utilities and services; b) Automatically, through the access and use of our website, utilities and services, and the tools and utilities available to it at any given time or communications that we maintain.

The information we collect and may process may include, but is not limited to, identifying and contact information (such as name and email address), technical and location information (such as IP address, operating system or browser), usage information and activities when using the functionalities and utilities of our website, as well as other information that can be inferred about a user inherent in or associated with their interactions or that reasonably identifies or can be associated with a user.

When we request personal data from a user, the user may refuse to provide it, although the contact options that may be made available to the user may require the basic data for this purpose, so if the user chooses not to provide the data required for this purpose, it will not be possible to deal with the request.

 

Purpose of processing

The data will be processed, depending on the purpose for which they are provided, collected and/or requested, in order to allow you to browse and use the platform, manage and attend to your requests, manage our communications and relations, as well as our obligations associated with all of this. The contact details will be used to communicate with the user. The data provided together with your application to join our team and work with us, including those included in the curriculum that you may provide us with, will be processed in order to know your application and academic and professional profile, to propose your participation in our selection processes that fit the same and to manage them.

The data will also be processed to serve and manage our legitimate interests and activities, in accordance with your rights and preferences, which may require the processing of your data to maintain contact, respond to your queries and suggestions, provide you with information, learn about your talent and your interests with us, improve and personalise your experience, analyse our performance, develop our work capacity, develop, deliver and improve our products and services, report errors and functional defects, security purposes as well as internal purposes, such as auditing and data analysis. In this sense, we inform you that we carry out analysis of the use of the website, as well as the preferences and behaviour of users in order to improve them and offer you the best information, applications and services, as far as possible, adapted to your preferences.

Where appropriate, the profiles on social networks, platforms and channels to which we have access will not involve data processing beyond that which the social network, platform or channel itself allows for corporate profiles, except in the case of users who register with their profiles on such networks. In this sense, we may use these profiles to inform users of the same subscribed to our profile, platform, network or channel about our activities, events, services, offers, promotions or news, as well as to share information of interest on current topics. We do not extract any data directly from these networks, platforms or channels, except in the cases that are expressly and previously informed to the user.

The data will also be processed in order to comply with the legal obligations to which we are subject.

 

Legitimation

The legal basis for the processing of your data is the fulfilment of our commitments and obligations, the proper management and maintenance of the relationship, contact and communications with users and contacts, allowing them to use the website, utilities, options and tools, providing them with the information, services and content they request, as well as managing their job applications and documentation attached by them, in accordance with their own requests and authorisation.

We may also process your data on the basis of the individual consents you have given us, for example, when you apply to join our team and attach your CV, to perform a pre-contractual relationship or contract in accordance with the terms thereof, as well as where necessary, to comply with legal obligations and, where applicable, to meet our stated legitimate interests, if doing so is consistent with your rights and appropriate to the context. We only process personal data where we have a legal basis for doing so.

The legal basis for sending you any content or informative and/or commercial communication is your own request or subscription to our services, as well as our legitimate commercial interests. The legal basis for analysing the visits and preferences of the users of the website is our own interest in adapting and offering a better browsing, information and service experience. The processing of user data that we may carry out at a commercial level is also based on our own legitimate interest as recognised by the legal framework in force. In any case, we consider that we have your consent to the processing of your data for the purposes indicated from the moment you provide them to us by telephone, electronic or postal mail, or fill in and send any application, registration, subscription or contact form that is made available to you or that has products or services that inherently involve the processing of your data.

 

Duration of treatment

The data will be processed and kept for the time necessary to fulfil the purposes for which they were collected unless the user revokes their consent, requests their deletion, the limitation of processing, their portability or their opposition to their processing, with the exception of those that it is necessary to keep for longer periods legally provided for, in order to meet any obligation or liability, legal or contractual, that may arise from the relationship maintained and/or processing. In the event that your data is used for more than one purpose with different periods of time, we will store your data for the longest retention period.

The data of users who apply to join our team will be processed for the legally established periods and will be kept, depending on what happens before, during the management of any selection process until its completion or for one year from the time you provided it to us, being deleted once the indicated period is over or at any time you request it, with the exception of those that legally or contractually it is necessary to keep.

The data of users who register for or subscribe to information, news or regular content download services will be processed until the user requests to unsubscribe. We periodically review the personal data we hold to determine whether it is appropriate to retain it.

 

Minors

This website and its contents, services, tools and utilities are aimed at companies, public entities and professionals (adults and legal persons), who must have the necessary legal capacity to contract and bind themselves, as well as authorise the processing of their data and use the products and services they intend to use. The request or subscription to any service or acquisition of any content must be made by persons with the legal capacity to do so.

We do not knowingly process data of minors. If we become aware that personal data of a user under this age has been provided or collected in or through our services, we will take the appropriate measures to delete them as soon as possible, reserving the right to suspend or terminate the services and use of the same that may be being made. The parents or guardian of a minor who is a user of any of our services or applications may contact us at privacy@digitalsungames.com to discontinue the services they use and delete their data. We are not responsible for acts carried out by persons without the necessary legal capacity or by altering or concealing their conditions that render them incapable of carrying out such acts.

 

Data communication

Personal data will not be communicated to third parties except in the cases provided for by law, or when authorised or necessary for the management of any request, supply of any content, provision of any service and/or for the operation of the website, its options, utilities and/or functionalities and exclusively in this context. We do not market the personal data of its users.

User data may be disclosed to and/or processed by third parties to enable the provision of the information, content and/or services you request and to enable us to manage them where necessary, including our service providers who provide such processing as part of their services, e.g. hosting service providers, infrastructure, online support tools, content management systems, database administration or others. These service providers are not authorised by us to use or disclose the data, they are only authorised to process the data on our behalf within the framework of their services and for this sole purpose, and we require them to take reasonable and appropriate confidentiality and security measures.

The user is informed that download services and telephone/electronic communications inevitably involve automated operations and technical procedures of interconnection, transit and storage, as well as communications, transfers and interconnections with third parties, especially with platforms, networks and operators that involve the processing of sender and receiver data.

The website may contain links to information, services, content and applications operated by third parties subject to their own privacy policies which you should consult before requesting them. We recommend that you read the privacy policies of such third party websites before browsing them and providing them with your data. We are not responsible for the acts or actions of such third parties in relation to the use of your personal data or otherwise.

In the event of a merger or sale or if all or part of our business assets are acquired by or merged with a third party entity or in the context of a planned change of control, we reserve the right, in any such circumstances, to transfer or assign the data we have collected from users as part of such merger, acquisition or change of control, in particular to ensure continuity of services and applications, subject to the applicable legal framework.

 

Use of cookies and other tracking technologies

We may use cookies and other similar tracking technologies (such as web beacons and pixels) to collect and store your information. Specific information about how we use such technologies and how you can refuse certain cookies can be found in our Cookie Policy.

 

Security measures

Digital Sun undertakes to comply with its obligation of confidentiality and secrecy of the personal data it processes and adopts the security measures required by current legislation, in terms of privacy, in order to reasonably ensure their protection and prevent their alteration, loss, unauthorised processing or access, taking into account the state of technology at all times. However, Digital Sun cannot fully guarantee the absolute invulnerability of its security systems or those of third parties, given that no security measure that is currently installed is absolutely unbreakable, and therefore Digital Sun shall not be liable under any circumstances for any incidents that may arise in relation to personal data when they are derived from an attack or unauthorised access to its systems in such a way that it is impossible to detect it by the security systems implemented, without prejudice to the possible obligation to communicate the event suffered to the competent authorities and affected users.

 

User rights

Users may exercise control over their data and revoke at any time they so wish any particular consent they have given for the processing of their data under the legally established terms, which may result in the impossibility of using the services and utilities made available to users of the website that require such consent at any given time. The revocation of consent shall not affect the processing carried out up to that time.

Likewise, you may exercise the rights legally recognised by current legislation with respect to your personal data, including, among others, the rights of access, rectification and, where appropriate, deletion, portability, limitation of processing or opposition, by sending your request to the following address: privacy@digitalsungames.com. All of the above is without prejudice to your rights to make any claim in defence of your rights and interests before the Spanish Data Protection Agency. Users will not be discriminated against under any circumstances for exercising any of their rights under current legislation.

The request to exercise any right will be handled immediately and must be resolved within a maximum period of one calendar month from the time you provide us with the information necessary to do so, whether it is a decision granting or rejecting the request.

Some international legal systems also recognise their right to establish guidelines for the retention, deletion and transfer of a user’s personal data after his or her death, and we will also address the exercise of any rights that may be exercised in this regard.

 

User commitments

The user must keep the data provided duly updated, being responsible for any damages that Digital Sun and/or third parties may suffer as a result of the lack of truthfulness, inaccuracy, lack of validity and authenticity of the data provided. Digital Sun is exonerated from any type of responsibility derived from the lack of veracity and currency of the information provided, as well as from any damage or harm that the user may suffer as a consequence of this. Digital Sun reserves the right to delete or destroy the information provided by the user that may be stored in its files without prior notice, especially if it detects the lack of truthfulness, accuracy or timeliness of the same.

 

Commercial and promotional communications

Digital Sun may process your personal data provided to send you postal or electronic communications with informative or commercial content, which may include information relating to projects, activities, products, services, offers, events or news relevant to users of the website and its services. When any such communication is made, it is addressed solely and exclusively to those users who have requested such information. However, if you wish to stop receiving any commercial or promotional communication from us, you can request to unsubscribe by clicking on the link provided for this purpose in the body of such communications or by sending an email to the address privacy@digitalsungames.com. Likewise, you can indicate your refusal to receive them by ticking the box that may be enabled on the data collection forms, according to their nature and purpose.

 

International data transfers

The website, its services and associated data are hosted, managed and operated in the EU. Digital Sun hosts, operates and supports its platform in the European Union (EU). We do not initially make international transfers of data processed on our servers in Europe and, in the event that such transfers may be made in the future or processed outside the European Economic Area (EEA), they will be carried out in accordance with the applicable European legal framework and through transfer mechanisms authorised by that framework. The use of suppliers located in other countries would be carried out in full compliance with the provisions of the data protection regulations in force at any given time.

 

Consultations, requests and complaints

If you have any questions, requests or complaints, please contact us at: privacy@digitalsungames.com.

 

Update

This privacy policy may be updated periodically or modified in the future, especially to adapt it to the legislation in force at any given time, corporate codes or codes of conduct to which we adhere, instructions, guides and resolutions of the national, European and international administrative and judicial authorities on privacy or changes in our policies and practices, and we therefore recommend that users of the website periodically consult the same, in order to be aware of any modifications that may occur, without prejudice to the notices that we may publish in this regard.

IMPORTANT: In the event of differences or contradictions between the versions of this policy published and/or translated into other languages, the version published in Spanish shall prevail in all cases.

 

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